SUMMARY: Email has not only been spared the ax that fell heavily on most marketing budget line items, it seems to have actually benefited from the down economy. This boon wasn’t skewed by a few email-reliant sectors, it occurred in every industry participating in our benchmark survey. |
| Incremental Effect on New Patient Starts and Adherence/Next Fill vs. Control Source: Online Marketing Effectiveness Benchmarks for the Pharmaceutical Industry (2009 Release)
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Prospects
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Patients
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| New Patient Starts
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Adherence/Next Fill
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| Exposed & Interacted (Rich Media*)
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Not Reportable
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+14.0 % points
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| Visited Brand.com
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+11.9 % points
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+24.7 % points
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| comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released results from its third annual study Online Marketing Effectiveness Benchmarks for the Pharmaceutical Industry, which found that exposure to online media, including a brand’s website and online ads, had a significant positive lift on a treatment’s awareness and favorability. The results also showed that visitation to a brand’s website generated significant levels of incremental new patient starts and refills. Read more at www.comscore.com |
Year-over-Year% Change in Online Advertising Spend by Industry (U.S., August 2009) | | Estimated $ on Top Social Network Sites | YOY% Growth | Industry | Aug-08 | Aug-09 | On Social Networks | On All Sites | Entertainment | $1,097,700 | $10,012,800 | 812% | 40% | Travel | $473,700 | $2,198,200 | 364% | -11% | Business to Business | $683,400 | $1,941,700 | 184% | -8% | Automotive | $1,110,200 | $3,085,800 | 178% | -26% | Health | $1,131,500 | $2,754,900 | 143% | 8% | Web Media | $11,231,800 | $26,855,700 | 139% | 30% | Software | $526,400 | $1,202,500 | 128% | -29% | Financial Services | $3,233,900 | $6,415,900 | 98% | -10% | Public Services | $6,836,500 | $13,203,100 | 93% | 13% | Telecommunications | $12,449,500 | $23,550,300 | 89% | -1% | Consumer Goods | $1,913,400 | $3,349,200 | 75% | 8% | Hardware & Electronics | $654,000 | $1,022,900 | 56% | -47% | Retail Goods & Services | $8,101,400 | $12,556,800 | 55% | -12% | Source: Nielsen AdRelevance | Read more at www.mediapost.com |
| According to a new study on Teen Health Perceptions from the Scarborough Kids Internet Panel, 63% of teens go to their parents/guardians for information about health and nutrition. 50% turn to the Internet. Steve Seraita, executive vice president, Scarborough Research, says “… the study shows that despite the digital age we live in, teens still turn to their parents for advice. Healthcare social marketing efforts can have greater impact if parents are targeted along with teens… “ 68% of 13-15 year-olds cite their parents as the source they turn to with their health and nutrition questions, versus 45% of 16-17 year-olds. When teens reach the age of 16, however, the Internet trumps parents as the source for health information. Fifty-eight percent of teens ages 16 and up go online for health information, versus 45% of those ages 15 and under. |
| Teens’ Online Sources for Health Information (% of Respondents) | | How Often Do You… | Frequently | Occasionally | Rarely | Never | | Use the Internet to find tips/advice about sports? | 16% | 40% | 18% | 27% | | Search for information about health/nutrition with a search engine like Google? | 14% | 42% | 20% | 24% | | Visited a health site like WebMD, MayoClinic.com or Familydoctor.org? | 12% | 36% | 21% | 31% | | Discuss health or nutrition with people on websites like Myspace or Facebook? | 12% | 28% | 19% | 41% | | Read health/nutrition related blogs? | 10% | 37% | 20% | 34% | | Forward information about health/nutrition you find on the Internet to other people? | 8% | 29% | 21% | 41% | | Participate in discussions on health/nutrition bulletin boards? | 8% | 27% | 19% | 46% | | Download or listen to a health/nutrition related podcasts ? | 8% | 26% | 19% | 48% | | Source: Scarborough Teen Health Perceptions Study (SKIP), August 2009 | Read more at www.mediapost.com
Industries included are Travel, Technology, Automotive, Health, News, Moms, Affluentials, Sports, Entertainment, Real Estate, Business, Fashion, Food. All advertising costs are CPM… The publishers that charge advertisers the highest rates are those in the travel, tech and automotive verticals, according to Adify, which buys media on 12,000 publishers for 200 ad networks.
Below, see a chart from Adify that shows what rate — CPM, or cost per 1,000 impressions — publishers from 13 different verticals have charged advertisers over the past three quarters.
Travel leads with a $19.89 CPM; tech is second at $16.01; food is last at $3.63. Read more at www.businessinsider.com |
| According to new research from PQ Media, spending on word-of-mouth marketing rose 14.2% to $1.54 billion in 2008, despite the worst economic recession in 70 years. However, WoM spending is on pace to grow another 10.2% this year, placing it among the fastest growing advertising and marketing segments. |
PQ Media defines WoM marketing as an alternative marketing strategy which encourages consumers to dialogue about products and services through various online and offline tactics, often facilitated by brand ambassadors. |
Industry spending increased at a compound annual growth rate of 37.6% from 2003 to 2008, as the rise in popularity of blogs, social networks and online communities led brands to shift dollars to WoM as part of integrated media solutions in their quest to engage more elusive consumers. |
Total spending on WoM is expected to increase at a CAGR of 14.5% from 2008 to 2013. Both major sectors - content & services and ancillary products - will post strong gains and contribute to overall growth. Ancillary products spending will increase faster than content & services spending primarily because the market is smaller with more growth potential. |
Patrick Quinn, President and CEO of PQ Media, notes that “The most influential marketer in a consumer’s life is someone they know and trust, such as a family member, friend or colleague…” |
| % Share of WoM Spending by Marketers in 2008 | | Brand Market | Share of WoM Spend | | Consumer Goods Products | 17.4% | | Food & Drink | 12.2% | | Finance & B2B Services | 9.5% | | Electronics & Telecom | 9.4% | | Retail | 9.2% | | Auto & Transportation | 8.6% | | Entertainment & Media | 7.5% | | Apparel & Accessories | 6.2% | | Health Care & Pharma | 4.1% | | Sports & Gaming | 3.6% | | Travel & Leisure | 3.3% | | Home & Garden | 3.2% | | Other | 5.8% | | Total | 100.0% | | Source: PQ Media, July 2009 | Read more at www.mediapost.com
Several comScore studies have confirmed that online campaigns drive offline sales, according to Fulgoni. In the first study, comScore took four categories, 53 brands and 200 of the most trafficked sites. The company looked at people exposed to display advertising and what they did in the month following. Findings reveal that 18% searched on the brand advertised and 29% went to the advertisers’ sites. Consumers
who were exposed to the display advertising spent 55% more time than the average visitors to these sites the next month. The rise in time spent is matched by a similar increase in page views — about 51%. |
Then, comScore analyzed the impact that online campaigns have on retail sales by matching the name and the address of consumers to retail loyalty card databases. The supermarket Kroger, for example, has issued about 60 million loyalty cards, which provide a massive data set to understand the degree that online search and display campaigns drive retail sales. The findings suggest a lift that is five times stronger when people are exposed to search ads alone, compared with display. Search alone produces an 82% lift, compared with display at 16%, and 119% when search and display are combined. About 82% of online ad campaigns measured by comScore have generated an average lift of 22% in CPG brand sales in retail stores. Read more at www.mediapost.com |
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